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Toto Construction in Boulder Creek, CA | Viceroy Construction
We’re an independent Toto service provider handling installation, repair, and replacement work across Boulder Creek, 95006. The part most outside crews miss: nearly every Toto fixture here runs on well water and septic, not municipal systems, and that changes which flush towers, fill valves, and gaskets actually hold up. If you’re planning a bathroom remodel, tub-to-shower conversion, or just need a Toto toilet that stops hissing, call Viceroy Construction at (877) 358-6557 for a free estimate. We’re not authorized or sponsored by Toto; we’re a full-scope general contractor who works with these fixtures every week on Boulder Creek rebuilds and remodels.
Why Boulder Creek Residents Choose Us for Toto Service
Neil Drummond grew up in the Saratoga foothills and trained in the building trades program at West Valley College, where he learned framing, concrete, and structural work before spending nearly three decades on residential jobs across the South Bay and Santa Cruz Mountains. That background matters when a Toto toilet sits on a pier-and-post foundation over a cold crawl space, or when a Washlet seat control board fails after a damp winter in an unheated mountain cabin. We see the whole system, not just the fixture.
As a general contractor, we handle the surrounding scope that Toto service often touches: subfloor repair, flange replacement, supply-line rerouting, tile work, and full bathroom remodels. One contractor owns the job from the shutoff valve to the finished trim, so you’re not coordinating a plumber, a tile setter, and a general contractor yourself. For Boulder Creek homeowners on Boulder Creek service area lots with wells, septic, and steep driveways, that continuity saves real time and money.
Styles & brands we work with







Common Toto Construction Problems We Solve in Boulder Creek
- Fill valves that hiss and short-cycle from well sediment. Fine grit from private wells works its way into Toto fill valves, especially on hillside lots where pumps cycle frequently. The valve seat wears. The toilet refills erratically. We stock genuine Toto fill valves and add sediment screens at the supply so the fix lasts longer than the part swap.
- Flush tower seals that degrade from mineral content in San Lorenzo Valley water. Toto Drakes and Drake II models use a flush tower with a rubber seal. Hard water and sediment accelerate wear. You’ll see phantom flushes or a slow leak into the bowl. We replace with genuine Toto seals and check the flush tower assembly for grit scoring while we’re in there.
- Washlet seat boards and power cords failing after winter power surges. Older Boulder Creek cabins have unheated bathrooms and dated electrical panels. Power flickers during winter storms damage Washlet control boards. We diagnose the board versus the cord, replace with OEM parts, and flag whether the bathroom circuit needs attention before you drop money on a new seat.
- Tank-to-bowl gaskets weeping on cold crawl foundations. When a Toto sits over an unheated pier-and-post crawl, seasonal temperature swings cause expansion and contraction. Old gaskets start to weep. We see this regularly on legacy redwood-era homes. The repair is straightforward, but catching it early prevents subfloor rot.
- Running toilets that get blamed on the toilet but are actually supply-line grit. This is the one we see most on post-CZU rebuilds. The toilet runs. The homeowner assumes the flapper or flush tower. The real culprit is sediment jamming the fill valve diaphragm. We test supply-line condition before replacing parts, which saves Boulder Creek customers money.
Toto Service in Boulder Creek: What Local Conditions Mean for Your Equipment
Boulder Creek sits in unincorporated Santa Cruz County, and that single fact changes how every Toto fixture should be specified and serviced. City-served towns get municipal water with predictable pressure and treated chemistry. Boulder Creek lots run on wells pulling from fractured mountain aquifers, and septic systems that depend on consistent, sensible flush volumes. Put a 1.6-gallon-per-flush Toto on a septic leach field that’s been absorbing water for forty years, and you might overload it. Put a low-flow Toto with an aggressive siphon jet on a well supply that drops to 30 PSI when two fixtures run at once, and you’ll get incomplete flushes. Neither problem is the toilet’s fault. Both are spec problems. That’s why we ask about your water source, pressure, and septic capacity before we recommend a Toto model or repair strategy. Over in the Toto sales & service range, a Drake II is a great toilet. On a specific Boulder Creek hillside lot, it might be the wrong one.
On a CZU rebuild off a narrow private road in Boulder Creek, our crew set a Toto Ultramax II in the new hall bath as part of a Home Remodeling – Boulder Creek project and found it short-cycling because the home’s well supply carried fine sediment into the fill valve. We swapped in a genuine Toto fill valve, added a sediment screen at the supply, and the toilet has run quietly since. A crew that only looked at the toilet would have missed that fix entirely.
Toto Models & Products We Service in Boulder Creek
We install, repair, and replace across the Toto lines you’re most likely to find in Toto in Felton and Boulder Creek homes: Drake and Drake II two-piece toilets, Ultramax II one-piece models, Washlet and Washlet+ bidet seats, and the EcoPower and EcoPromenade systems showing up on newer rebuilds. Parts policy is simple: genuine Toto fill valves, flush towers, and gaskets where the model calls for them. Quality aftermarket flappers and supply lines where they perform identically and cost less. A Toto with a sound bowl and clean glaze is almost always worth repairing. We only recommend replacement when the porcelain is cracked, the flange is compromised, or the trapway is damaged beyond reliable function.
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AfterToto Service Pricing in Boulder Creek
Here’s what Toto service and the surrounding bathroom work typically runs in this market. The toilet repair itself starts around $400 and goes up based on parts and access. The bigger numbers reflect the full bathroom scope we often handle alongside Toto work:
- Bathroom Remodel: $9,000 – $28,000
- Small Bathroom Remodel: $5,000 – $12,000
- Walk-In Shower Installation: $4,500 – $12,000
- Tub-to-Shower Conversion: $3,500 – $10,000
- Shower Replacement: $3,000 – $8,500
- Bathroom Vanity Installation: $800 – $3,000
Your free estimate includes a site visit, water pressure and sediment check where relevant, and a written line-item quote. No change orders because we didn’t look at something the first time. Call (877) 358-6557 and we’ll put numbers on paper.
Serving Boulder Creek, CA — Our Local Coverage Area
We’re a General Contractor in Boulder Creek and know this community well. Use the map below to see our service coverage — if you’re nearby, we can almost certainly help.
FAQs – Toto Construction in Boulder Creek
Yes, but model selection matters. Toto toilets generally need a minimum of 8 PSI and about 20 PSI for consistent performance. Many Boulder Creek hillside wells run below 30 PSI when multiple fixtures are open. We test your actual pressure before recommending a model, and we can add a pressure tank or booster if the well system is the bottleneck. Call (877) 358-6557 and we’ll check it during the estimate.
No. We’re an independent general contractor serving Boulder Creek. We are not authorized, sponsored, or endorsed by Toto. We work with Toto fixtures regularly because they’re the most common premium toilet in the remodels and CZU rebuilds we handle, and we use genuine Toto parts where the application calls for them.
Genuine Toto fill valves, flush towers, and gaskets where the model design matters. Aftermarket flappers and supply lines where they perform identically. We stock the common Toto repair in Ben Lomond and Boulder Creek parts, so most repairs don’t wait on a parts order.
Most fill valve, flush tower, and gasket replacements are done in one visit, typically an hour or two. If the subfloor, flange, or supply line needs work, that extends the job into a half-day or full-day scope. We’ll tell you the timeline before we start, not after we open the wall.
Simple repairs on Toto toilets in Boulder Creek generally fall between $400 and $1,800 when you factor in parts, access, and any supply-line or flange work. A full bathroom remodel with Toto fixtures runs $9,000 – $28,000. The spread depends on tile scope, shower conversion, and floor condition. Call (877) 358-6557 for a written quote; estimates are free.
Service Areas Near Boulder Creek
While most of our Toto work is in Boulder Creek proper and the surrounding 95006 unincorporated lots, we take jobs in Toto service in Lompico, Toto service in Brookdale, Ben Lomond, and Felton. We also work downslope in Saratoga, Monte Sereno, and Los Gatos for clients who split time between the mountain and the valley.
Book Your Toto Service in Boulder Creek Today
If your Toto toilet is hissing, short-cycling, or weeping at the base, call Viceroy Construction at (877) 358-6557. We’ll diagnose the actual cause, not just the symptom, and give you a written estimate before any work starts. The details you don’t see are the ones that matter most.
Written by Neil Drummond, Owner at Viceroy Construction, serving Boulder Creek and the San Lorenzo Valley.